We are seeking a detail-oriented and proactive Telecommunications Support Specialist to join our IT team and support our Global Partners. This role focuses specifically on supporting partners with international telecommunications issues, with particular emphasis on the Asia-Pacific (APAC) region. You will serve as the primary technical liaison for troubleshooting complex connectivity challenges across diverse international telecommunications environments while maintaining expertise in Genesys Cloud CX platform configurations and capabilities to provide support for our local operations.

The Account Representative is responsible for proactively building and maintaining positive relationships with customers within various industries, and is accountable for the satisfaction, retention and profitability of the assigned customers. 

As an Account Manager, you will manage a diverse block of customers and will be responsible for the successful delivery of ComPsych’s global employee assistance, behavioral health, wellness and work-life services.  You will utilize your relationship management skills to ensure that our services strengthen the overall customer experience.   In this role, you will have the opportunity to collaborate with other internal partners within ComPsych to make sure that our service delivery is flawless.

The Guidance Consultant position provides a great professional opportunity for Master's degree graduates. Our GuidanceResources Unit telephonically assists thousands of callers each week, providing personalized guidance on issues regarding behavioral and emotional health, family, wellness, or other personal matters. Guidance Consultants conduct a holistic consultation and provide access to all the resources that meet the client's needs. Given the diversity of our clients, the variety of issues they face, and the number of requests for...