ComPsych^Ⓡ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResources^Ⓡ and AbsenceResources^Ⓡ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide,  touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

The Global Network Specialist recruits, contracts, and manages ComPsych’ s network of EAP Counselors, Legal and Financial Advisors, and Health Coaches globally.  This includes the strategic vendor management of Global EAP Partnerships.

• Identify, recruit and contract prospective providers for ComPsych’ s EAP, Legal, Financial and Health Coach networks
• Negotiate provider’s rates while complying within ComPsych’s established guidelines and procedures in order to complete contracts.
• Responsible for facilitating the global billing process with providers and partners. This includes investigation and resolution of billing and payment issues.
• Respond in a timely manner to provider inquiries and to internal inquiries relating to the global provider network.
• Resolve provider related complaints and issues in a timely manner.
• Ensure that the Provider data in the database is up to date and accurate
• Review and reconcile provider utilization reports; correspond with providers and ComPsych departments to bring issues to resolution.
• Other duties as assigned.

• Bachelor’s degree required
• 2-4 years of work experience
• Strong internet research skills
• Excellent communication skills both verbal and written
• Strong task management skills/ability to multitask
• Ability to think outside of the box to problem solve global issues effectively
• Experience working in Behavioral Health, EAP, or Provider Relations field a plus
• Professional business experience preferred
• Stable work history required